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Read this before producing anything the brand’s name goes on. It takes about an hour and saves the review round where someone tells you the tone is wrong.
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1. What the brand claims

Positioning is the strategic claim: who it’s for, what it competes against, what makes it different. Messaging turns that into approved words, pillars, and a claims table.Almost every “can we say this?” question is answered by the claims table.
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2. How the brand sounds

Brand voice and tone. Section 4 is the one to bookmark: it pairs off-brand and on-brand versions of real lines across every channel you’ll write for. Section 2 does the same thing per voice trait.
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3. How the brand looks

Visual identity for color, type, spacing, imagery and icons. Logo usage for anything involving the logo, including the misuse list.
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4. Where the files are

Brand assets holds the register: what exists, where it lives, who owns it, and what you’re allowed to use it for. Never use a file from a deck, a screenshot, or a search result.
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5. How work gets briefed and approved

Brief creative for visuals, write copy for words. Sign-off runs through the brand approval process, and anything with a claim or a price also goes through legal review.

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Last modified on August 26, 2026