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Organic social carries the brand more often than any other channel, at higher volume and with less review. The documents that govern it are the same ones that govern everything else.

Publishing a post

1

Follow the process

Publishing an organic social post covers a single post and a recurring series.
2

Fill in the brief

The organic social post brief records what the post is for, the hook, the creative, and what it links to.
3

Check before you publish

The pre-publish checklist covers alt text, captions, link tagging, and approvals.

What’s different about organic

Voice drift is the real risk. Nobody sets out to sound different; it happens one unreviewed post at a time. The tone-by-channel matrix in brand voice and tone is where a team decides how much personality organic gets, so the answer exists before someone has to improvise it.

What governs a post

Any link in a bio, a post, or a story needs tagging from UTM standards, or the traffic lands in reporting as direct and the channel looks like it does nothing.

Content calendar

Posts are planned in the content calendar, which lives in your scheduling tool or database and is linked from that page rather than held here. Every row references a message pillar from messaging rather than being planned as a standalone idea, for the same reason campaigns do.
Last modified on August 14, 2026